Reimagine the customer journey
See how retailers keep their supply chains agile with Microsoft Azure. Predictive AI, machine learning and analytics help retailers unlock new opportunities with data. They are also reimagining their business using mixed reality solutions, IoT, hybrid cloud and computer vision.
Explore some retail use cases for Azure
Personalisation
Consolidate customer data sources for a 360-degree view of your customer to drive relevant offers, grow revenue and improve customer experience.
Supply chain optimisation
Optimise your supply chain and enhance product and service delivery with advanced insights and analytics which optimise planning and improve fulfilment, sourcing and logistics.
Omni-channel optimization
Provide a seamless customer journey that enables customers to switch platforms, devices and channels, while still having a connected multichannel retail experience.
Build your retail practices with these tools
Azure Synapse for Analytics
Gather, store, process, analyse and visualise your data of any variety, volume or velocity to pave your way to intelligent retail.
Azure AI and Machine Learning
Build intelligent, personalised customer experiences and optimised systems powered by proven, secure and responsible AI.
Azure IoT
Securely connect assets and equipment to the retail cloud with solutions to unlock real time insights and enable system interoperability.
Azure Mixed Reality
Blend your digital world and physical world to create immersive, collaborative experiences.
Azure Stack
Build and run hybrid applications across datacentres, edge locations and the cloud.
Azure Virtual Desktop
Quickly deploy virtual desktops and apps to enable secure remote work.
Azure cognitive services
Bring AI within reach of every developer—without requiring machine-learning expertise.
SAP on Azure
Run your retail operations with SAP workloads on Azure to increase agility, drive strategic innovation and perform at scale.